Your Well-Being Is Our Priority

Responsible Gaming – Safe & Healthy Gaming at Thakavat

Thakavat believes that entertainment is truly enjoyable only when it's experienced in a controlled and responsible way. Our responsible gaming tools and guidelines are here to keep you protected at all times.

Entertainment, On Your Terms

Responsible gaming means treating betting or gaming as a form of entertainment — not a source of income or a way to solve problems. At Thakavat, we want you to enjoy every session, but always within your limits.

Millions of people across Bangladesh enjoy online gaming. But a small number can sometimes fall into the trap of excessive play. Thakavat has put in place several effective measures to reduce that risk and help you stay on the right track at all times.

Remember — gaming is only fun when you're in control. Never chase your losses by placing more bets. That's the essence of responsible gaming.

Keep in mind: Thakavat is strictly for individuals aged 18 and above. Verifying your age is both our legal and ethical responsibility.

18+
Adults Only
24/7
Support Services Active
5
Protection Tools Available
100%
Free Support

Important: Gaming is never a solution to financial problems. If you feel your playing is getting out of control, contact us today.

Recognising the Signs of Problem Gaming

If you notice any of the signs below — in yourself or someone you know — it's time to seek help.

01
Losing track of time

You lose track of time once you start playing and end up spending far longer than you planned.

02
Chasing losses with more bets

After a loss, you keep betting more in an attempt to win back what you've lost.

03
Using household money

You are gaming using money meant for household expenses or funds borrowed from others.

04
Having to lie

Lying to family or friends to hide your gaming habits.

05
Neglecting work or studies

Gaming is causing you to neglect your work, studies, or family responsibilities.

06
Feeling restless when you can't play

Feeling irritable, anxious, or moody when you're unable to play for any reason.

Keep in mind: These signs are not a mark of weakness. They're signals that you could use a little support — and reaching out takes courage.

Quick Self-Assessment

Answer the following questions honestly. If you answer "Yes" to three or more, please speak with our support team.

Are you spending more time or money than your budget allows?

Do you chase your losses by placing more bets to win back what you've lost?

Do you hide your gaming from family or friends?

Have you tried to stop playing but found you couldn't?

Is gaming affecting your work, family, or health?

Are you playing with borrowed money or household funds?

Need Help? Email Us Today: support@thakavat.app — our team is ready to support you.

What Thakavat Does for You

To ensure responsible gaming, Thakavat operates on multiple levels — from policy all the way through to technology.

1
Age Verification

Every user's age is confirmed through the KYC process at registration. Anyone under 18 will not be able to create an account.

2
Set a Deposit Limit

You can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately.

3
Breaks & Cool-Down

You can temporarily suspend your account for a set period — anywhere from 24 hours up to 6 months.

4
Self-Exclusion

You have the option to permanently close your account. Once this takes effect, you will no longer receive any promotional messages.

5
Reality Check Notifications

If you've been playing for an extended period, you'll receive an automatic notification — "You've been playing for X hours. Time to take a break."

Our tools for responsible gaming

You can access all these tools at any time through your account settings on Thakavat.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing the limit is immediate; increasing it requires a 24-hour waiting period.

Session Limit

Decide in advance how long you want to play in a single session. Once the time is up, you'll be logged out automatically.

Cool-off Period

Suspend your account for anywhere between 1 day and 6 months. During the break, no bets or deposits can be made.

Self-Exclusion

Close your account temporarily or permanently. During this period, no new accounts can be opened and promotional communications will stop.

Reality Check

You'll receive automatic notifications at set intervals showing how long you've been playing and how much you've won or lost.

Activity History

View your full gaming history, deposits, and withdrawals at any time. A simple way to understand your own habits.

Protection Tools at a Glance

Tools Active Period Revert When to Use It
Deposit Limit Immediate After 24 hours (for increases) When you want to manage your budget
Session limits Starting from the next session At Any Time To avoid spending too much time playing
Take a Break Immediate After the Set Period When You Just Need a Break
Self-Exclusion Immediate Apply after a minimum of 6 months If You Think It's a Serious Problem
Reality Check Immediate At Any Time To raise awareness

How to Activate the Protection Tools

You can activate protection tools on your account in just a few simple steps.

1
Log In to Your Account

Sign in to Thakavat with your username and password.

2
Go to Profile Settings

Click your name in the top right corner to open the "Responsible Gaming" menu.

3
Choose Your Preferred Tool

Deposit limits, time limits, breaks, or self-exclusion — choose whatever you need.

4
Confirm

Verify via email or SMS. The limit takes effect immediately.

External Support Organisations

Alongside Thakavat's own support, a range of professional help is available in Bangladesh for those dealing with gaming addiction.

National Mental Health Helpline

Kiran Helpline: 1800-599-0019 (toll-free)

Gamblers Anonymous

An international support group — you can join meetings online.

Thakavat Support Team

Support@thakavat.app — Active 24/7

Professional Counselling

National Institute of Mental Health (NIMH), Dhaka.

Responsible gaming FAQ

No — responsible gaming doesn't mean stopping betting altogether. It means playing within a set budget and time frame, purely for entertainment. Only bet what you can afford to lose without it affecting your life.

Lowering your limit takes effect immediately. However, increasing it requires a 24-hour waiting period. This delay helps prevent impulsive, emotion-driven decisions.

No. Any balance remaining in your account after self-exclusion stays safe. You can withdraw it once the exclusion period ends or after verification through our support team.

Account limits can only be set by the account holder. However, if you believe a family member is struggling, reach out to us at support@thakavat.app — we'll discuss what options are available.

Yes. Age verification is mandatory at the time of registration. Parents and guardians can also use family filtering software to block children's access if they wish.

No. Seeking support does not mean your account will be closed. Our support team will speak with you and help determine the most appropriate course of action. You're also welcome to simply ask for advice.

Play Responsibly, Enjoy with Peace of Mind

At Thakavat, every player's safety is our top priority. Join today and enjoy a safer gaming experience with our suite of protection tools.

বাংলা