Thakavat Privacy Policy – Your Data Is Safe With Us

Thakavat's Privacy Policy clearly explains how your personal information is collected, stored, and used.

Last Updated: January 2026

Summary: Thakavat treats your privacy as a top priority. We never sell your personal data to third parties and use it solely for the purposes necessary to deliver our services.

Section 1

Introduction

Thakavat ("we", "us", "the platform") outlines in this privacy policy how we collect, use, store, and protect the personal information of our users ("you") when using our website, mobile app, and related services ("Services").

By using Thakavat's services, you consent to the processing of your information as described in this privacy policy. If you do not agree with this policy, please refrain from using our services.

This privacy policy applies to our Terms & Conditionsmust be read as part of. Together, both documents form the agreement between you and us.

Section 2

What Information We Collect

Thakavat collects several types of information. A detailed breakdown is provided below:

Personal Identification Information

  • Full name, date of birth & gender
  • Mobile number & email address
  • National ID (NID) or passport number
  • Current and permanent address
  • Selfie photo (for KYC verification)

Financial Information

  • Mobile banking number (bKash, Nagad, Rocket)
  • Bank account details (where applicable)
  • Transaction history & amounts

Usage Data

  • Betting & Gaming History
  • Login time, session duration
  • Device ID, IP address, browser information
  • App usage patterns & click tracking
Data Type Purpose Required?
Name & Contact Account Creation & Communication Yes
National ID Card KYC & Age Verification Yes
Payment Information Deposits & Withdrawals Yes
Device Information Security & Fraud Prevention Automatic
Cookie Data User Experience Improvement Optional
Section 3

Data Collection Methods

Thakavat collects your information in the following ways:

Direct Collection

Information is collected directly from you when you fill out the registration form, submit KYC documents, make a payment, or contact our support team.

Automatic Collection

Certain information is collected automatically while you use the platform, including cookies, log files, web beacons, and device fingerprinting. This data is used primarily to ensure security and improve service quality.

From Third Parties

In some cases, information may be received from payment gateways or identity verification services. These third-party providers also operate under their own privacy policies.

Thakavat never stores your password or full payment card number. All sensitive data is kept in encrypted form.

Section 4

Purpose of Data Use

Thakavat uses your information solely for the following purposes:

  • Account Management: Securing registration, login, and account protection.
  • Service Delivery: Processing bets, games, payments, and withdrawal transactions.
  • KYC Verification: Fulfilling legal obligations and verifying user age.
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Customer Support: Addressing your complaints and queries.
  • Promotions: Sending relevant offers and bonuses based on your preferences (with your consent).
  • Legal Liability: Meeting regulatory requirements and maintaining legal compliance.
  • Service Improvement: Analyzing user experience and improving the platform.

Please Note: You can opt out of promotional communications at any time. To do so, visit the Settings page or support@thakavat.appSend us an email at.

Section 5

Data Sharing & Disclosure

Thakavat does not sell or rent your personal data to any third party. However, information may be shared in the following limited circumstances:

Service Provider Partners

We work with trusted third-party providers for payment processing, KYC verification, cloud hosting, and customer support. Only the minimum necessary data is shared with these partners, and they are bound by strict confidentiality agreements.

Legal Obligations

We may be required to disclose information in response to a court order, government investigation, or lawful request from a regulatory authority. In such cases, we always provide only the minimum information necessary.

Business Transfer

In the event of a company merger, acquisition, or asset sale, your information may be transferred to the new owner. You will be notified in advance if this occurs.

Thakavat never sells or shares your information with advertising companies, data brokers, or other betting sites.

Section 6

Cookie Policy

Thakavat's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

Types of Cookies We Use

  • Essential Cookies: Required to maintain login sessions and ensure core site functionality. Disabling these cookies will prevent the site from working properly.
  • Functional Cookies: To remember your language preferences and deliver a customized experience.
  • Analytics Cookies: Used to measure and improve site traffic. These collect anonymous data only.
  • Security Cookies: To detect fraudulent logins and suspicious activity.

You can manage cookies through your browser settings. Please note that disabling essential cookies may make certain features unavailable.

Section 7

Data Protection

Thakavat follows industry-standard technologies and practices to protect your data. Our security measures include:

  • 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
  • Database Encryption: All stored sensitive data is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Regular Security Audits: Regularly reviewed by independent external experts.
  • Restricted Access: Only authorized personnel have access to your information.
  • Data Center Security: Data is stored on physically secured servers with fire and flood protection.

In the Event of a Data Breach: In the event of a security incident, we will notify affected users within 72 hours and take prompt steps to resolve the issue.

Section 8

Data Retention Period

Thakavat does not retain your information longer than necessary. Retention periods for different types of data are outlined below:

Data Type Retention Period Purpose
Account Information 5 years after account closure Legal Liability
Transaction History 7 years Financial Regulations
KYC Documents 5 years Regulatory Requirements
Betting History 3 Years Dispute Resolution
Log Files & IP 90 days Security Monitoring
Cookie Data 30 days – 1 year By Cookie Type

Once the retention period expires, your data is securely deleted or anonymized.

Section 9

Your Rights

As a Thakavat user, you have the following rights over your personal information:

  • Right to Access: You may request to know what personal information we hold about you.
  • Right to Rectification: You may request that any inaccurate or outdated information be updated.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Portability: You may request a copy of your data in a machine-readable format.
  • Right to Restrict Processing: You have the right to object to the use of your data for specific purposes.
  • Withdrawal of Consent: You may withdraw consent to promotional communications at any time.

To exercise these rights support@thakavat.app. We will respond within 30 days.

Section 10

Children's Privacy

Thakavat's services are intended solely for individuals aged 18 and above. We do not knowingly collect information from minors.

If we become aware that a minor's information has been collected, it will be deleted immediately and the associated account will be closed. Parents or guardians who believe their child has registered by mistake should contact us right away.

Section 11

Privacy Policy Changes

Thakavat may update this Privacy Policy as needed. For significant changes, you will be notified via your registered email or app notification.

Continued use of our services after any changes will be considered acceptance of the updated policy. The latest version will always be available on this page, with the effective date shown at the top.

Section 12

Contact

For any privacy-related questions, requests, or complaints, please contact us:

Data Protection Officer:
Email: support@thakavat.app
Response time: within 72 hours (business days)
In the event of a critical data breach: initial response within 24 hours

Why Your Data Is Safe with Thakavat

We uphold the highest standards of privacy protection — both technically and in our policies.

End-to-End Encryption

Every transaction and piece of personal data you share is protected with 256-bit SSL encryption. No third party can access or read this information.

Your Data Is Never Sold

Thakavat never sells your personal information to third parties. Your data is used solely to provide our services.

Your Control

View, update, or delete your data whenever you choose — full control is in your hands.

Regular Security Audits

Our systems are regularly audited by external security experts. Any vulnerabilities identified are addressed immediately.

Prompt Breach Notification

In the event of a security incident, we notify affected users within 72 hours and work to resolve the issue promptly.

Transparent Policy in Bengali

This privacy policy is written in plain, easy-to-understand language rather than complex legal jargon, so you can follow everything clearly.

Your Data Rights at a Glance

You have full control over your account information on Thakavat.

Right to Know

You can request to know what personal information we hold about you at any time.

Right to Rectification

Requests to correct inaccurate information will be processed within 7 business days.

Right to Erasure

You may request deletion of your data once the legally required retention period has ended.

Right to Portability

You may request a download of your data in JSON or CSV format.

Right to Object

You have the right to object to and restrict the use of your data for specific purposes.

Withdrawal of Consent

You may opt out of promotional emails or SMS messages at any time.

Play with Your Privacy Protected

Your data is completely safe with Thakavat. Register now and enjoy with complete peace of mind.

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